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DeKalb moves to increase ESRI enterprise license; commissioners ask for Google/Apple map overlays and resident reporting options
Summary
PECS approved a change order to expand the county's ESRI enterprise agreement to $3.9 million through 2029 and held a lengthy discussion about embedding district layers in consumer map apps, using oblique imagery (EagleView) and pursuing resident-facing reporting tools such as SeeClickFix or 3-1-1 integration.
The committee considered agenda item 2026-0802, a change order to increase the county's GIS enterprise agreement with Environmental Systems Research Institute (ESRI) from about $2.25 million to $3.9 million for a three-year term. Director Greer (CIO) described the enterprise agreement and emphasized the county's frequent aerial capture practice and internal imagery currency.
Commissioner Robert Patrick asked whether county GIS could be integrated with Apple or Google Maps to allow commissioners and residents to navigate to addresses with district overlays; Director Greer replied the office can embed KMLs and that "our imagery is a little more up to date than Google or Apple" because the county flies annually. Commissioners pressed staff to create embeddable district maps for commissioner websites and to provide EagleView logins for staff who need oblique (rotatable) imagery.
The discussion expanded into resident-facing service requests. Commissioners asked whether a SeeClickFix-style system or 3-1-1 integration could be implemented so residents can report potholes, trash or other issues by phone or photo. Director Greer and other staff said the county has an Oracle-based system integrated with GIS and is evaluating third-party 3-1-1 tools; staff cautioned that operational readiness and workflow to receive and assign tickets must be in place before broad deployment. The CIO suggested returning to committee in about 45 days with a plan to prepare operations and integration work. The committee approved the ESRI change order and directed staff to report back on embedding options and resident-reporting solutions.
