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E‑911 director: January saw 11,000 calls; agency fully staffed
Summary
Angie Gillman, director of E‑911, told the committee the dispatch center is fully staffed and reported January totals of 11,000 calls, 9,315 phone calls and 35 open records requests; she also noted limited access to Flock camera feeds at law‑enforcement request only.
Angie Gillman, Director of E‑911, told the committee the dispatch center is fully staffed and provided operational totals for January: "The totals for the agency for January were 11,000 calls; 9315 phone calls; 35 open records requests." She said E‑911 now has access to Flock cameras through Calhoun Police Department for law‑enforcement requests only and reminded the committee about telecommunicator week in April.
Gillman asked for volunteers to "adopt a dispatcher" during telecommunicator week and noted ongoing records‑request workload. The dispatch center continues to track call volumes and staffing needs as part of its regular reporting to the committee.
