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IT reports 300 tickets, OpenGov integration, and Multi‑Purpose building AV installation
Summary
IT Director Tim Cochran said the department handled about 300 tickets last quarter, implemented a virtual DropBox solution with cost savings, is working on OpenGov, completed servers and AV rack installation for the Multi‑Purpose building, ordered long‑out‑of‑stock cameras (including for the morgue), and plans to propose updated IT policies and accessibility software for the board.
IT Director Tim Cochran told the committee IT received roughly 300 tickets during the last quarter and implemented a virtual DropBox solution that yielded cost savings compared with previous software. He said staff continue work on OpenGov integration.
Cochran said equipment, server and AV rack for the Multi‑Purpose building have been installed and that the county is awaiting camera mounts and an April internet implementation by AT&T. He noted that cameras had been out of stock for about six months and that he ordered them, including cameras intended for the morgue. He added IT is revising policies that have not been updated in about 20 years and is working to implement accessibility software to bring before the Board.
Why it matters: technology upgrades and accessibility software affect public access to meetings and internal operations; equipment orders and network consolidation are practical steps tied to the Multi‑Purpose building opening and other facilities.
Provenance: topicintro SEG 025; topfinish SEG 027.
