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Berrien County 911 begins Mobile CAD rollout; testing scheduled for Aug. 21
Summary
County 911 Director Caitlyn Sampsell told commissioners that the Mobile CAD rollout has started with law enforcement, fire and EMS and that testing is scheduled to begin on Aug. 21, 2026. The Administration Committee also flagged a forthcoming addition to the Coms Coach subscription and praised 911's July 3 storm response.
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Berrien County's 911 operations have begun rolling out a new Mobile CAD platform to law enforcement, fire and EMS, county officials said at the July 23, 2026 Board of Commissioners meeting.
"Testing of the program is scheduled to begin 8/21/2026," 911 Director Caitlyn Sampsell told the Administration Committee. Sampsell said the Administration Committee will bring a future resolution to the full board to add a Hire Module to the county's Coms Coach subscription that would provide pre-employment assessments for applicants to the department. The committee also commended 911 operations for the July 3 storm response, noting that 239 calls were received in the first hour.
County staff said the Mobile CAD rollout is intended to integrate first-responder dispatch with mobile field units; testing will involve law enforcement, fire departments and EMS. The board did not take formal action on the CAD rollout at the July 23 meeting but was briefed on operational readiness and an impending subscription modification to support hiring and testing.
The Administration Committee indicated it will return to the board with a formal resolution to add the Hire Module to the Coms Coach service for board consideration.
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