Behavioral health division outlines services, crisis response and mobile crisis work

Todd Campbell, division administrator for behavioral health, presented an overview of the division’s purpose, structure and programs and described ongoing work to expand crisis response and connections to residential treatment.

Campbell said the division includes four primary units — urgent care (crisis response and the Behavioral Health Resource Center), recovery management (residential supports and intensive case management), justice support and clinical services (problem‑solving courts and substance use treatment), and the CCS unit (intake and eligibility). He said the division employs 93 staff, contracts with 76 providers operating roughly 160 programs, and served more than 14,000 individuals in 2025. "We served over 14,000 individuals in 2025," Campbell said.

On crisis response, staff described a multi‑pronged approach: expanding CARES mobile response in the Sun Prairie area, piloting virtual mobile assessments through the sheriff’s office (iPads in patrol vehicles for immediate virtual access to Journey crisis staff), reallocating funds in Journey contracts to increase mobile responder availability, and planning an RFP next year to guide the crisis continuum. Carrie Simon and Hannah Whaley described screening and referral processes for CSP and CCS, noting CSP is high‑acuity and requires a 60/40 funding match (60% federal/Medicaid, 40% local match). Staff said they continue conversations with potential providers for a detox treatment readiness center but have not yet closed agreements.

Campbell closed with client testimonials read during the presentation to illustrate program impact and urged continued investment while acknowledging budget trade‑offs as the department manages levy reduction targets.