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Board approves CopyNet contract to replace county phone system with Zoom Phone

Yamhill County Board of Commissioners · July 30, 2026

Summary

The board approved a three-year cooperative purchase agreement with CopyNet (Master Agreement R250302) to implement Zoom Phone for $644,187, citing Mitel end-of-sale and reduced support burden for county IT; IT Head Shane Hoffman presented the request.

Yamhill County approved a cooperative purchase agreement with CopyNet Inc. (Master Agreement R250302) to implement Zoom Phone as the county's VoIP replacement, for a total three-year cost of $644,187. Chair moved approval after a presentation by Shane Hoffman, head of the county IT department, and the board voted unanimously.

Hoffman told the board that Mitel, the county's existing phone vendor for more than 11 years, is at end-of-sale and replacement hardware is limited. "If we stay with Mitel, we'd have to spend significant dollars to do an upgrade," he said. Hoffman also said one advantage is that county IT will support the county Zoom implementation while the city of McMinnville will support its own—reducing overlap that currently requires county IT to support Mitel for multiple local partners. Commissioners asked no substantive follow-ups and carried the motion by voice vote.

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