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IT reports progress on email migration and elections VPN; commissioners note ongoing voicemail and badging issues
Summary
County IT staff said they have largely resolved mail server problems and are testing VPN connectivity for remote election equipment; commissioners raised persistent voicemail and badge access problems with the old phone system and asked staff to monitor and report.
IT staff told commissioners the mail server cleanup has largely addressed recent outages, though some users still experience problems with device sync. The IT presenter said migration to a new Webex‑based phone solution is underway but that voicemail issues persist on the older on‑site Cisco system.
On elections readiness, IT said a VPN will be used and that the county must register IP addresses with the election vendor to ensure remote connections work reliably; staff planned to test VPN connectivity from the Riverton office before deploying equipment to remote polling sites. Commissioners expressed concern about continuity and asked IT to implement monitoring so staff know when systems break rather than relying on complaints.
No formal decisions were recorded beyond direction to continue migration and testing, and commissioners scheduled follow up on unresolved badging and voicemail work.
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