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Presidio ISD IT reports 1,655 help requests; plans panic-button badges and biometric time clocks
Summary
Technology director Izael Valdez told trustees the department has handled 1,655 tech requests since August 1, completed a cloud PBX migration and E-rate switch purchase, and plans upgrades including panic-button badges, camera/speaker additions and biometric time clocks.
Izael Valdez, the district technology lead, briefed the board on current projects and forthcoming upgrades. "The technology department has handled 1,655 tech requests since August 1st," Valdez said, and staff completed several projects: a surplus equipment sale, migration to a cloud-based PBX to meet security requirements, replacement of the public announcement system, and a network switch procured at an 85% discount through the E-rate program.
Valdez described upcoming work: an alerting-system upgrade that would provide panic-button badges for staff, additional cameras and speakers across campuses, and a planned replacement of the timeclock system with biometric clocks aimed at preventing "buddy punching." He also reiterated the district plan that incoming 9th graders receive new Chromebooks for their four years of high school.
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