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County plans new reverse-911 system after vendor breach; staff expects data migration in weeks
Summary
Officials said the county's previous emergency-notification vendor, COBRAID, suffered a data breach that shut off alerting; staff are switching to a vendor used by nearby jurisdictions and expect to complete data transfer and contract setup in four to six weeks.
A county representative described the planned replacement for the county’s emergency-notification system and said the previous vendor, COBRAID, experienced a severe data breach that briefly shut down the system. The speaker said the county has negotiated with a vendor used by other regional governments and institutions and that the migration of the county’s contact data will take "about 4 to 6 weeks" to complete.
The speaker also noted the notification platform is used not only for emergencies such as severe-weather evacuation and Amber Alerts but also by departments for routine communications. County staff said they will transfer existing contact information into the new system and run an outreach program so residents can sign up and confirm their contact details once the contract is finalized.
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