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Tyler cloud migration, finance software subscription lift IT costs in Camden County draft budget
Summary
Staff said a move to Tyler Technologies' cloud subscription (payroll, AP, HR and curbside/finance modules) is increasing recurring IT and finance costs and that limited vendor choices constrain alternatives.
Finance staff told commissioners that a major component of the finance department’s increased budget is the transition of Tyler Technologies services to the cloud. "We're on Tyler Technologies... it houses our payroll. It houses our accounts payable. All of our finance," Lisa Lynch said, and explained that vendor phase‑outs and cloud subscriptions raise recurring costs but improve continuity in events such as hurricanes.
Commissioners asked whether the subscription increase reflects added features and disaster‑recovery benefits; Lynch said cloud services increase connectivity and resilience (allowing remote processing of payroll and payments) and that IT is not a line item staff recommends cutting back on at the moment. Staff noted curbside and HR modules are included in the subscription package.
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