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Council adopts updated public utility shutoff policy clarifying access and fees
Summary
City staff presented a clarified public shutoff policy that converts earlier bullet points into formal language and states fees may apply when a shutoff is obstructed or altered; councilors asked about winter shutoff rules and staff said the city should be compliant. The policy passed 4–0.
Staff presented an updated public utility shutoff policy that reorganizes prior bullet‑point guidance into a formal policy and adds a provision that fees may be charged if access to a shutoff is obstructed or altered by a renter or owner.
"Shutoff policy did change a bit... the 1 thing that did get updated was that if there is any alteration done by the renter or owner that we could not access their shutoff... we will still charge them the fee," staff said, explaining the change. Councilors asked whether the policy complied with state winter shutoff restrictions; staff replied the city should be compliant for water accounts and described meter behavior that preserves minimal flow to allow basic needs.
A council member moved to approve the policy; the motion was seconded and the council voted 4–0 to adopt the updated shutoff policy.
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