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Council approves interlocal agreement for MyGovernmentOnline permitting system
Summary
Council approved an interlocal licensing agreement to bring MyGovernmentOnline (MGO) into city permitting and customer-service operations, with staff saying first-year cost is roughly $50,000 and a planned October go-live that would integrate with FundView.
Council approved an interlocal licensing agreement with the South Central Planning and Development Commission to adopt MyGovernmentOnline (MGO) for permitting, code enforcement, licensing and resident requests. Development Services Director Lupe Iriosado told the council MGO is structured as an interlocal agreement because the software was developed by a governmental entity, and described it as "one pane of glass" for many customer interactions; staff presented a first-year price of roughly $50,000 and said they anticipate a data-migration window that could allow a coordinated go-live with the new finance system in October.
Council questioned parks facility-rental and cemetery coverage (currently not included), data-migration logistics and whether the MGO system supports photos and geo-referenced submissions; staff said the system can accept photos and automatically attach a location for staff review. The council approved the interlocal agreement unanimously and directed staff to send the required 60-day cancellation notice to the current permit vendor so MGO can ingest historical permit records if the schedule proceeds.
Provenance: topicintro SEG 467, topfinish SEG 683
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