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Council hears update on migration from Gmail to Outlook

City Council of South Bend · July 27, 2026

Summary

Council members were told staff are in the process of migrating email and systems from Gmail to Microsoft Outlook to improve backups and reduce costs; transition began last Friday and a few devices remain to be converted.

Staff reported an ongoing migration of council email and related systems from Gmail to Microsoft Outlook, a change that officials said will improve backup processes and reduce costs by allowing the town to use Cascadia instead of the Smarsh contract. The migration began the previous Friday and staff said a few devices and accounts still need conversion.

Speakers noted the change required updates to computer logins and other setup steps, called the switch "a process" and said the move should yield savings on email backup services. No formal action was taken; the report was informational and council members acknowledged continuing setup work.

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