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Commissioners approve annual software maintenance and three-year cloud backup to protect county data
Summary
The board approved routine annual software maintenance invoices (approved up to $137,446.76) and a three-year cloud backup service for the county's Microsoft 365 environment (plan discussed at roughly $36,320.50) after staff noted a year-over-year price increase for the spam-filter contract.
Franklin County commissioners on Jan. 7 approved routine annual software maintenance invoices and a three-year cloud backup proposal to protect the county’s cloud-based systems.
Staff reviewed several recurring maintenance contracts, noting the Carpel product is split-funded with some costs paid by IT software funds and excess storage billed to the county attorney’s office. Staff said the county’s mobile wireless VPN product is billed back to Wellsville and Ottawa police departments. The spam-filter contract showed an 11% year-over-year increase; staff said they were soliciting alternative pricing and asked the commission to approve invoices up to $137,446.76 to ensure continuity while seeking lower bids.
On cloud backup, staff recommended a three-year solution to back up Microsoft 365 services including Teams and email; they said the county will continue to restrict public disclosure of specific vendor product details for security reasons. Commissioners approved the three-year cloud backup agreement, with staff noting multi-year pricing was more cost-effective than a one-year option.
A commissioner emphasized the importance of technology investments, and staff said they will continue to attempt to lower contract costs where possible.
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