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Officials weigh hiring EXOS for on-site IT support and stronger cybersecurity
Summary
County leaders discussed moving from remote support to an on-site IT provider (EXOS) that would add cybersecurity services; staff estimated current spend around $10,000/month and said the new contract could cost roughly $200,000–250,000 per year.
Jefferson County leaders opened the meeting by flagging information-technology needs and renewed concerns about cybersecurity. A commissioner said the county has tried in-house support and an outside vendor (Ovation) and that "we want somebody that will make our emergencies their emergencies," arguing that an on-site technician and stronger cybersecurity monitoring would reduce downtime and risk to public records.
The presentation noted the county currently pays a little over $10,000 per month for IT services and that EXOS, the vendor under consideration, would be more expensive but brings municipal experience, including work for larger cities. "Right now we've had a couple examples in the county about cyber security issues," a commissioner said, citing cases where user accounts and critical systems were not available. Officials asked staff to circulate the draft proposal, confirm the cybersecurity scope, and seek competitive bids; one councillor urged that loss-of-production calculations be included when comparing price differences.
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