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Director says driver callouts remain biggest operational challenge; staff outline contingency steps
Summary
Transportation leaders told the committee frequent driver callouts — especially Fridays — force use of private vendors, extra staff hours and occasional district drivers on routes; the department plans spare-shift scheduling and staff cross-training.
Transportation staff said frequent driver callouts are the department's top operational challenge and can force use of private vendors or require district staff to drive routes.
"My biggest one is like the calls out drivers call out special on the Friday. That's my biggest one," the assistant director said, describing the operational burden when multiple drivers call out and routes must be split among vendors. Director Kamal Pson said the department sometimes must place two staff members with school-bus licenses on the road if no vendor is available and that reassigning students and splitting vendor loads increases cost and late reports.
The department is piloting staggered spare shifts so some spare drivers start later in the day to cover after-school athletics and late trips, and plans to provide broader training so routing knowledge is not concentrated in one person.
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