Get email alerts on the Behavioral Health topic
No spam. Unsubscribe anytime.
County consolidates mobile crisis response under Elwyn; plans warm‑handoff intake model
Summary
Human Services staff said the county will consolidate mobile crisis response with Elwyn continuing as the mobile crisis provider and the county doing warm handoffs from intake; officials said Elwyn will be expected to respond in 20–30 minutes and the redesign aims to improve oversight and response times.
Human Services described a redesign of mobile crisis services that will consolidate response under Elwyn while Belmont pursues a separate crisis response center. Under the redesign, the county will perform intake and make a warm handoff to Elwyn, which county staff said will be expected to respond in 20–30 minutes.
"When we send the call...the expectation is that Elwyn is getting in the car and actually going out to respond and responding within 20 to 30 minutes at the longest," said Chris Welch, who presented the change. Staff said the consolidation is intended to improve response time, simplify oversight and eliminate an older process in which the county would collect information, hang up, then separately call the provider. Council members asked about coordination with Belmont's planned crisis response center; staff said Elwyn would continue to provide mobile crisis even if the CRC stands up and that the change was intended to improve logistics and oversight.
AI generated
The text on this page is AI generated. Summaries, highlights, analysis, and video transcripts are all produced from the original source material.
AI can make mistakes, so if you spot one, and we will fix it for everyone.
Note: the source content is unaltered by us. Any content source we link to, be it a video, an audio recording, or a document, is presented exactly as its publisher released it. That publisher is usually a government body, sometimes an individual official or another organisation.
