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Lake County 911 Authority approves Everbridge notification policy
Summary
The board approved a new Everbridge policy that standardizes which incidents trigger internal Everbridge alerts and sets a five‑minute timeline for dispatch to notify leadership after confirmation of major incidents.
The Lake County 911 Authority voted to approve an Everbridge policy that establishes a sequencing model for internal notifications and leadership situational‑awareness pages. Sarah, the board’s staff lead on Everbridge, explained the workflow: once an incident is confirmed, dispatch will send an initial Everbridge notification to the board within five minutes; subsequent briefing pages and situational reports follow as needed.
The policy formalizes templates and training requirements, designates who may authorize messages to go beyond internal leadership and requires documentation of activations in the call record. A motion to approve the Everbridge policy was made and passed by voice vote during the meeting. The board also discussed testing the templates and ensuring correct access for dispatch staff to send approved messages.
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