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Resident urges council to replace Waste Management over disputed charges
Summary
A resident presented what he said were duplicative late charges from Waste Management and asked the council to "fire Waste Management," saying an allegedly $1,500 monthly bill had ballooned to thousands due to repeated late fees; staff said they would contact the business and report back.
During the public comment period a resident identified as Mr. Peters presented paper copies of bills and described what he said were duplicated and triplicated late charges from Waste Management. He told council the apparent charges had turned a roughly $1,500 monthly bill into thousands and asked the city to terminate Waste Management’s franchise contract.
Mr. Peters told the council he had reviewed the bills and run the documents through an AI service that flagged the charges as potentially "unjust enrichment." He compared Waste Management’s late charges to a $5 late fee from the local water district and contrasted the differences in penalties.
Council thanked the speaker and staff said they would contact the business owner and report back to council rather than taking immediate action at the meeting.
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