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County IT flags aging servers, prepares to pilot AI phone system for HHS

Pine County Board of Commissioners · February 3, 2026

Summary

Pine County's technology committee reported end-of-life GIS and disaster-recovery servers and a plan to replace or cover them with a support contract; staff also briefed commissioners on the EVA AI phone-answering system kickoff for Health & Human Services.

The technology committee reported that several servers, including the GIS and disaster-recovery systems, are at end of life; commissioners were told that replacing the infrastructure outright would cost hundreds of thousands of dollars and the county purchased a support contract to provide roughly three years of coverage at about $12,400 per year as an interim measure.

Staff also updated the board on the EVA project, an AI-backed phone-answering system to be deployed in Health & Human Services; the kickoff meeting took place Jan. 29 with weekly follow-ups planned and an expected six- to eight-week rough-in period. IT staff said the system will rely on accurate website data and that they are coordinating to minimize disruption.

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