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Economic support unit reports high call volume; child support recovery up $30,000
Summary
Annett Mooney told the board the call center handled 13,412 calls; child support recovery rose by $30,000 in March. Jan Krueger reported outreach, promotions and one out-of-home placement for Aging & Disability Services.
Annett Mooney reported monthly statistics for the Economic Support and Child Support unit: the call center received 13,412 calls and March child support recovery increased by $30,000.
Jan Krueger updated the board on Aging and Disability Services: the March/April newsletter lists promotions and outreach events and the unit had one out-of-home placement; phone-call volumes were steady while website hits increased. Annett and Jan’s reports were received as informational.
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