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Dundee board approves SCT phone system after Frontier problems

Village of Dundee Board of Trustees

Summary

After reporting frequent dropped calls with the Frontier phone system, the board approved switching to SCT (equipment ~ $1,055; $128.20/month) rather than a Converged Cloud Services option that would cost more for equipment purchase.

Clerk Samantha Schenck told trustees the village's Frontier phone system had frequent dropped calls and service concerns and presented two replacement proposals.

SCT proposed village equipment for about $1,055 and a monthly charge of $128.20 (Fire Department equipment quoted at roughly $1,145 with the same monthly cost). Converged Cloud Services offered a $320.35/month plan that included equipment, but purchasing equipment outright from that vendor would exceed $9,000. After discussion of costs and functionality, Trustee John Frederick moved and Trustee Judy Duquette seconded a motion to switch phone service to SCT; the motion carried unanimously, 5–0.

The Board recorded the decision to proceed with SCT and authorized staff to implement the vendor transition.

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