Council keeps legacy CAD contract in place while searching for replacement
Summary
Council discussed and approved continuation of the city’s legacy computer‑aided dispatch (CAD) and records management service as staff pursues a new CAD procurement; presenters said the system is shared via an IGA with the sheriff and NAU and billed based on CAD seats and mobile devices.
During the consent agenda discussion on item 8a, Council member Garcia asked staff for details about the CAD/records management system that supports 911 and dispatch operations. A public‑safety IT presenter explained the system runs CAD, 911/non‑emergency call intake, dispatch functions and records management. The system is provided under an intergovernmental agreement shared among the city, the sheriff's office and Northern Arizona University and is billed according to the number of CAD seats and mobile devices in use.
Staff said the current system is a legacy platform and that the city is actively searching for a replacement CAD product. "We are in the process of searching for a new CAD system, and that'll be coming to council in the next month or so," the presenter said. Council asked about budget impacts; the city manager confirmed funding for maintaining the current system during transition has been identified.
Council member Garcia moved to approve consent agenda item 8a to maintain service while staff completes procurement; the motion passed by voice vote.
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