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Agency rolls out 'bench' hiring to shorten caseworker vacancies
Summary
Executive Director Crystal Natan introduced a bench/waitlist hiring process to shorten the county's average caseworker vacancy from 2–3 months to a target of 2–3 weeks, with continuous postings for Caseworker 1 and Caseworker 2 and weekly interviews.
Director Crystal Natan described a new 'bench' hiring process the agency will implement to address high turnover and long vacancy timelines. Under the model, Caseworker 1 and Caseworker 2 positions will remain continuously posted so qualified applicants can be interviewed weekly and placed from a waitlist or 'bench' when openings arise.
Natan said the current average hiring time is two to three months and the agency's goal is to reduce that to two to three weeks for vacant positions; she expects to present data on the initiative at the November meeting. A public attendee, Andrew Snayder, supported the idea, noting foster families struggle when they "go through 2 or 3 case workers during their foster period."
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