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County staff: public‑records requests growing in complexity, triggering fee estimates and reallocated staff time

Washington County Board of Commissioners · August 26, 2026

Summary

County staff reported a rise in the number and complexity of public records requests, noting many now require fee estimates and prepayment and that some departments are reallocating FTEs to handle the workload; commissioners suggested looking at Clean Water Services' processes for referrals when records are not county custody.

Courtney, a county staff member, told the board that public records requests have increased in both number and complexity and that the county is seeing more requests that require fee estimates. "It is a big it is a process. We do, as consistent with the law, we do a fee estimate," she said, adding that requests that exceed $25 must be accepted and paid before staff proceed.

Commissioners asked whether the county coordinates with Clean Water Services for records not in county custody; Courtney said such requests are referred to the appropriate agency. County staff said they will include more detail on public records volume in the next quarterly report, with a deeper dive into demand by specific departments and how staffing is being adjusted to meet the need.

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