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Council selects Commercial Acceptance Company for EMS bad-debt collection

Town of Nutter Fort Council · November 12, 2025

Summary

Council voted unanimously Nov. 12 to contract with Commercial Acceptance Company to pursue outstanding EMS balances, choosing it over Vandalia Health because of a user-friendly online interface and comparable fees.

The Town of Nutter Fort council voted Nov. 12 to use Commercial Acceptance Company for EMS bad-debt collection after reviewing two vendors recommended by the town’s billing company.

Minutes state two companies—Vandalia Health and Commercial Acceptance Company—were considered and "both companies were comparable in fee structure." The minutes add that "Commercial Acceptance Company offers a user-friendly online format." Councilor Charlene Louk moved to select Commercial Acceptance Company; Councilor Karen Phillips seconded, and a roll call showed all members voting yes.

The minutes do not include contract terms, fee percentages, or when the company will begin collections; staff follow-up is implied as part of implementation.

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