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District demonstrates new website chatbot 'Meet Redhawk' to help parents find info

Central Square Central School District Board of Education · August 26, 2026

Summary

District staff and an identified contributor demonstrated a new chatbot on the district website that answers FAQs, returns calendar and lunch-menu items, offers Spanish registration directions, and provides analytics to help the district identify missing website content.

Tom (Speaker 3) and Ted Love (Speaker 6) demonstrated a district website chatbot called "Meet Redhawk," showing that the tool can return start times, lunch menus and Spanish-language registration directions. In a live demo staff typed questions and the chatbot returned responses such as start time ("07:50AM") and menu items.

Ted (Speaker 6) said the tool builds a knowledge base from district content and linked sites, and that the district will impose guardrails to improve accuracy and address privacy concerns. Tom noted the analytics will help identify frequently asked questions that should be added to the website. Board members asked whether the chatbot pulls schedules from external sources; Ted said the system prefers the knowledge base but can follow linked external pages and will be tuned as linked systems (for example, Arbiter) change.

Staff said the chatbot will be rolled out with FAQs explaining privacy and use; the demonstration was informational and no policy decision was taken during the meeting.

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