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CMS highlights iQIES notifications and help-desk resources for SNFs

Centers for Medicare & Medicaid Services (CMS) and Healthcare Management Solutions · August 28, 2026

Summary

The training reminded SNFs that selection notifications appear in iQIES Provider Preview Reports, automated confirmations follow submissions (second confirmation may take up to 10 business days), and SNF Validation and iQIES help desks are available for assistance during weekday hours.

Presenters described how selected facilities receive notifications and what help is available. Christina Comfer said selected SNFs “will receive a skilled nursing facility data validation process initial selection notification, in their iQIES MDS 3.0 Provider Preview Reports folder,” and explained that the notification includes submission instructions and deadlines.

She walked through post-submission confirmations: points of contact will receive an automated email confirming the number of files submitted and a second email after initial review, which “may take up to 10 business days.” Comfer also directed attendees to the SNF Validation Help Desk (available Monday through Friday from 8AM to 6PM Eastern Standard Time) and the iQIES Help Desk for access issues.

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