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Kemper: county keeps customer lists and contractual control; company retains proprietary SOPs
Summary
Kemper Sports told commissioners the county will contract in its name and retain customer and web assets, while Kemper will treat operating procedures and training programs as proprietary. The company said key leadership hires are in progress and final contracting is still being negotiated.
When commissioners asked about ownership of contracts, customer lists and operating procedures, Kemper representatives said contracts will be executed in the county's name and the county will own customer and public-facing media assets, while Kemper retains proprietary operational procedures and training materials.
"The contracts are yours, so we'll contract with outside agencies in your name," Andrew Fleming said. He and other presenters clarified that Kemper commonly executes agreements on behalf of public partners up to specified thresholds but views its TrueService training and other SOPs as proprietary intellectual property.
Kemper also said recruiting for leadership roles is underway: the on-site general manager (Bella Butler) has been hired and sales, concession and tournament-manager roles were listed as next in the hiring sequence. The company said it can allow county review of finalists for some key positions and will include the county in preopening governance conversations as agreed in the services/preopening agreement.
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