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County presents strategic-plan progress, KPI dashboards and new public hub
Summary
County staff presented year-one implementation highlights across environment, mobility and public-safety goals, demonstrated a KPI dashboard and launched a PWC Works strategic-plan hub to share metrics, milestones and project pages with the public.
County strategic-plan teams gave a consolidated progress update at the June 9 work session and demonstrated the new performance tools staff will use to track delivery.
Kaye Wallace Sharp introduced goal teams and Julia Manno, director of the Office of Sustainability, highlighted environmental accomplishments: a regional renewable natural gas plant at the county landfill (operational in 2023) that county staff said has cut landfill emissions by over 50%, completed stream restoration phases (Powell's/Chin Park), expanded reforestation acreage (15 acres in spring 2025; 16.5 acres in fall 2025; projected >20 acres in spring 2026) and a Department of Energy–funded net-zero buildings plan launched in April 2026. Manno said the county expects a flood-risk assessment by October 2026 and plans to seek adoption of a sustainability and resiliency comprehensive plan amendment by year-end.
Mobility team champion Amanda Fink reported 26 active mobility projects (as of May 2026) that include bicycle and pedestrian elements, monthly coordination with transit partners (OmniRide, VRE), a forthcoming working group to coordinate funding (target FY29) and a planned initial rollout of automated red-light enforcement intersections in summer/fall 2026. Transportation director Rick Kanazals and staff described outreach, project timelines and a push to align grant strategies across partners.
The Safe & Secure Community team reported initiatives intended to reduce police hours on mental-health crises, including co-responder teams, regional crisis call-center connections and a crisis receiving center (CRC) that opened in October 2025. Presenters said police hours spent on person-in-crisis calls dropped 5.1% from FY24 to FY25 and that time spent by police on crisis calls has averaged 40% lower since CRC opening through April 2026.
A newly created Office of Performance Management demonstrated the first public KPI dashboard iteration and explained the metric buckets (outcomes, standards, satisfaction, activity), a six-month update cadence, and plans to publish dashboard pages after ADA and accessibility checks. Kaye Wallace Sharp then demonstrated the PWC Works strategic-plan hub which links goal pages, milestones and KPI dashboards and will surface project pages and success criteria for public review.
Supervisors praised the cross-departmental approach and asked that the strategic plan be used explicitly to guide budgeting and CIP decisions; County Executive Shorter said staff will align FY28 budget development to strategic-plan priorities.
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