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Harrison County approves RingCentral cloud phone setup, staff anticipates rollout in coming weeks
Summary
County IT staff described a RingCentral voice service agreement (tied to an ETCOG interlocal) with a five‑year arrangement that includes a refund equal to five free months; commissioners approved the $4,421.79 setup/initial charge by unanimous vote.
County IT staff presented a statement of work and a RingCentral configuration agreement tied to an interlocal with the East Texas Council of Governments (ETCOG). The IT presenter outlined monthly charges, a refund equivalent to five months on a five‑year contract, and options for applying the refund to monthly charges or equipment purchases.
“You'll receive, judge. And, it's this is with RingCentral… That is our refund for a 5 year contract. So it's essentially 5 months of free with them,” the IT representative said, explaining the pricing and lease terms for phones that will be leased for $1 per month and maintained by the vendor. The presenter said staff expects to begin account setup once the contract is signed and anticipates a scheduling period with department heads roughly a week and a half after execution for training and installation planning.
The court voted to enter the agreement and pay $4,421.79 related to the RingCentral setup; the motion was recorded as moved by Commissioner Hatfield and seconded by Commissioner Malden and passed 5–0.
County staff said they will return with a rollout plan and schedule department-level appointments before installation.
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