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Consultants propose two‑week feasibility study to identify county operational efficiencies; commissioners request references and scope clarity
Summary
London Consulting Group proposed a $15,000 feasibility study (two weeks) to map processes, technology and constituent journeys for one department as a pilot; commissioners asked for references to prior county work and recommended focusing initially on high‑impact departments such as the sheriff/jail or procurement.
London Consulting Group on Oct. 27 proposed a short feasibility study to help Webb County identify operational inefficiencies and prioritize improvements.
Consultants Enrique Cervantes and Carlos Martinez (S28) outlined a discovery‑to‑transformation approach, starting with a two‑week feasibility assessment that would deliver maturity scores for processes, people and digital readiness and a roadmap for prioritized improvements. The firm quoted $15,000 plus expenses for a one‑department pilot engagement and described follow‑on transformation projects that could range from three to eight months depending on scope.
Commissioners sought details about the firm’s county‑government experience in Texas and recommended identifying the department for a pilot study; several suggested the sheriff/jail, procurement or building maintenance as likely priorities. County staff indicated that the county manager (Leroy Medford, S29) could prioritize departments for the pilot and that elected official departments would need to be invited to participate. Commissioners asked that the consultant provide references for prior county or public‑sector engagements before agreeing to proceed.
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