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Board authorizes manager to negotiate after vendor declines PSAP firewall work

Glades County Board of County Commissioners · January 26, 2026

Summary

lntrado declined to perform previously quoted PSAP firewall work under a grant; ConvergeOne provided a $47,000 quote and staff said remaining E911 funds could cover it. The Board authorized the county manager to return with a budget amendment for approval.

County Manager Paul Carlisle told the Board that lntrado, the originally quoted vendor under Grant DMS‑P2‑25‑07‑01, declined to perform the PSAP firewall upgrade. Carlisle said ConvergeOne — the county’s maintenance provider — is working to provide a quote for hardware and labor but, because of the maintenance agreement, staff could not obtain competitive bids. Marisa Shivers reported ConvergeOne’s quote arrived at 5:45 p.m. the meeting day for $47,000 including a five‑year maintenance agreement and that E911 fund balances could cover the cost if necessary.

The Board authorized the County Manager to bring back a budget amendment for approval to cover the additional cost if required and to negotiate a new agreement; the motion carried 5–0.

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