Paycom tells Rice County it operates Tier 4 data centers and will monitor Minnesota compliance
Summary
Commissioners asked whether upgrades are included and how vendor handles cybersecurity; Paycom said upgrades are included and that it owns Tier 4 data centers and monitors state legislative changes such as Minnesota paid family medical leave and pay-transparency rules.
Commissioners asked technical and compliance questions about the proposed HRIS: whether software upgrades are included and how the vendor approaches cybersecurity and changing state rules.
A commissioner asked whether upgrades would be included. The Paycom presenter replied that upgrades would be free going forward. On cybersecurity, the Paycom presenter said the company owns and operates its own data centers and has Tier 4 data centers with real-time replication and redundancy, describing that infrastructure as among the most secure in the vendor space. "So when it comes to Paycom, we actually own and operate all of our own data centers, which is unique in the space," the Paycom presenter said.
The Paycom representative also said the vendor monitors legislative changes that affect payroll and benefits administration (the presenter cited 55 federal legislative changes this year and specifically referenced Minnesota paid family medical leave). The vendor said it provides a dedicated support person and implements changes in real time within the system.
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