Council told six new utility positions would replace overtime and ease burnout
Summary
Staff said six positions in the draft budget would convert existing budgeted overtime and temporary roles into permanent posts, aiming to reduce overtime at treatment plants and stabilize customer service and supervisory functions.
Rob, a city staff member, said the six proposed positions are intended to replace budgeted overtime and current temporary staffing arrangements. He told the council the roles include an assistant administrative/office manager, finance support and two customer-care associates; staff emphasized these jobs already exist as temporary or overtime roles and would be made permanent under the budget.
During Q&A a Council member confirmed the new positions are budget neutral, with Rob responding: "We're actually putting bodies in positions that we had budgeted overtime for before." Rob described treatment-plant overtime as high and reiterated that adding an operator and correcting supervisory grades would reduce burnout and provide operational capacity.
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