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Village approves interim payment-processing agreement while transitioning billing systems

Village Board of Chatham · July 30, 2026

Summary

The board approved a resolution to set up a payment portal (Forte) for tax and water bills during a transition to MCSJ software; the approval was contingent on attorney review and final contract changes requested by village counsel.

The board approved a payment-processing agreement to allow online tax and water-billing payments while the village transitions from iTax to an MCSJ billing system. Finance staff said Forte will provide a payment portal for iTax and that Ken (attorney/consultant) reviewed the agreement and suggested edits; the resolution included a condition pending attorney concurrence.

Staff outlined rate differences between the village's current card processor (tiered per-transaction fees) and the new provider's flat-rate structure (approximately 2.95%), and noted the new system would enable e-checks, historic bill access, and auto-pay options after the full MCSJ migration.

Why it matters: The temporary payment portal will modernize online payment options for residents and commercial users and reduce staff time spent emailing copies of tax bills; the board conditioned final execution on legal review to ensure templates accommodate municipal tax-collection use.

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