City of Dallas Upskilling Program

Staff testimonials (internal upskilling program) · March 12, 2025

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Program raises morale and confidence among participants

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Speaker 1 reported that staff who participated in the program were satisfied, felt their prior job experience counted, and did not need to return to school to advance; they said the program increased morale and confidence, enabling employees to grow and seek new opportunities.

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City employees and managers praised a pilot upskilling program that participants said raised morale, advanced careers (including earning CDLs), and strengthened the internal promotion pipeline.

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