Filing a Complaint with SCDCA

South Carolina Department of Consumer Affairs · September 3, 2024

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Webinar opening and purpose

Presentation

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Scott Cook (Communications Director, SCDCA) opened the Wednesday webinar, said the agency mediates thousands of consumer complaints each year and outlined the session: how to file complaints, voluntary mediation, data use, and interactions with businesses. He emphasized all services are free.

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A webinar by the South Carolina Department of Consumer Affairs (SCDCA) explaining how consumers can file complaints, how the agency handles and closes complaints, 2023 complaint statistics, referral agencies, and special procedures for identity-theft and HOA complaints.

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Transcript

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