SCS | Train the Trainer Session - December 8, 2025 8:30 am

Sarasota County Schools · December 5, 2025

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Welcome and program purpose

PresentationAnnouncement

9:11 → 10:41(1m 31s)

Speaker 2 welcomed attendees selected by supervisors as trainers/influencers for an organizational excellence/service excellence training and introduced partners from the Studer Group (KK and Brent), handing the session to the trainers.

Keywords:

Speakers:

Organizational/service-excellence “train-the-trainer” session for Sarasota County Schools staff to standardize customer-service tactics across departments; trainers received manuals, practiced 5/10 and 60-second rules, AIDET/AIAE-type scripts, and were assigned follow-up sessions and materials distribution (recorded; funded by Baranski Foundation).

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Transcript

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