After Oversight Dems and consumers demanded answers, Instacart pulled their surveillance pricing

Unidentified Speaker Transcript · January 14, 2026

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Instacart to disable AI pricing tool

Announcement

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Unidentified Speaker reports that Instacart is 'pulling the plug' on an AI tool that set different prices for different customers, introducing the main news of the transcript.

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Unidentified speaker reports that Instacart has disabled an AI pricing tool after Consumer Reports and Groundwork Collaborative found the algorithm charged different customers different prices, with an average variance of 7% and a reported figure that could cost a family $41,200 per year.

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Transcript

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