Beyond Aggregate Data: Transforming Legal Aid Reporting One Case at a Time

Maryland Legal Services Corporation (MLSC) · January 30, 2026

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Opening and framing question

Presentation

15:17 → 18:05(2m 48s)

Moderator Kelly opened the session, asked attendees to identify their roles in the room (legal aid attorneys, management, tech professionals, funders) and set a framing question: what decisions are being made on averaged data that lose the stories behind cases?

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Maryland Legal Services Corporation staff and contractors presented their multi-year project to shift grantee reporting from aggregate summaries to row-level case data, describing pilots, technical architecture (Tableau + Azure), grants to support grantees, and responses to concerns about workload and client confidentiality.

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Transcript

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