Conversation with the Chairwoman: Inside Cobb County E911

Cobb County · February 20, 2026

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Introduction and speaker preview

Presentation

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Interviewer (unnamed) introduces Melissa Alterio as Cobb Countys emergency communications director and asks her to discuss recent advances at the agency.

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Melissa Alterio, Cobb County emergency communications director, described the county's 2025 transition to next-generation 911 (ESI Net), new capabilities including faster call connection, improved location accuracy, text and video-to-911, and the center's recent triple ACE accreditation and staffing profile.

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Transcript

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