2/24/26 - Dearborn Heights Study Session

Dearborn Heights City Council · February 25, 2026

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23:20

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Study session opening and topic introduction

Presentation

0:10 → 0:47(37s)

Meeting opened as a city council study session and staff introduced a presentation on Neptune 360, a customer-portal service the city is evaluating for residents to monitor water usage. Speaker 1 asked the presenter to introduce himself and begin the demo.

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Dearborn Heights City Council study session heard a presentation from Ferguson Waterworks about the Neptune 360 customer portal and discussed costs (~$30,000/yr), senior access, compatibility with new meters and the BS&A cloud rollout, and directed staff to investigate options.

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Transcript

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