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Washington State Productivity Board

Your Washington / Productivity Board virtual Q&A · February 12, 2026

A virtual Q&A with Jesse Jones, director of Your Washington, about his transition from investigative journalism to leading the state's customer-experience initiative and early plans including agency plans due in March, a 15,000-response staff survey, and upcoming focus groups and pilots.

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.