Behind-the-Scenes with Heather: How Technology Keeps Our Police Running

Police Department · February 12, 2026

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Introduction and speaker ID

Presentation

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Heather introduced herself as the dispatch supervisor and opened a tour of the room behind the walls, saying she would show the technology that supports 911 dispatch.

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Heather, a dispatch supervisor, gave a video tour of the Police Department basement 911 room describing outdated equipment, an overheating incident this summer, temporary leak workarounds, and limited backup power capacity; no formal actions or city name were specified in the transcript.

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Transcript

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