Shandra Carter on Teamliness

Juvenile Justice Department (TJJD) · March 30, 2026

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Definition and evidence for 'teamliness'

Presentation

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An agency official introduced the term “teamliness,” saying the department coined it based on early staff surveys about collective efficacy and that teams with high 'teamliness' had better outcomes. The speaker tied the concept to measurable improvements and the need to operationalize it across the agency.

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An agency official described "teamliness," a metric derived from staff surveys, and said multidisciplinary, inpatient-style care is necessary to improve outcomes for youth in juvenile justice settings. The official urged breaking down departmental silos so education, case management, medical and mental-health staff work as one team.

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