CSLB Board Meeting 3-19-2026 Part 3 of 3

Contractors State License Board · April 3, 2026

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Enforcement statistical update

Presentation

0:12 → 3:26(3m 15s)

An enforcement staff presenter summarized division staffing and caseload figures: 28 vacant enforcement positions out of 228; 12,663 complaint investigations initiated between July 1, 2025 and Jan. 31, 2026; an optimal caseload of 4,895 versus a pending caseload of 5,595 as of Jan. 31, 2026; 176 complaints older than 270 days (down from 277). The presenter reported $2.1 million in restitution ordered through arbitration and provided application-investigation outcomes (221 investigations: 105 approved, 45 withdrawn, 66 denied, five denials appealed).

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The Contractors State License Board received updates on enforcement case loads and SWIFT operations, heard a licensing and testing status report including national exam digitization, and voted to direct staff to draft regulations creating a limited B2 certification pathway to allow residential remodelers to gain supervised structural experience.

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