Cabarrus County Transportation || Come Drive With Us

Cabarrus County Paratransit Session · April 16, 2026

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Driver describes career change and first steps

Presentation

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L'oreal McCoy (first heard at SEG 001) said she left hotel work, applied after meeting a driver at a gas station, and took the job because she wanted something different; she said, “I love it” and that getting a truck helped her feel ready for the role.

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Drivers and riders described experiences with Cabarrus County paratransit service, covering safety procedures for wheelchair users, use of tablets and dispatch radios, and the emotional, day-to-day rewards and challenges of the work.

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Transcript

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