Hayward HEART Program
Hayward City program briefing · May 19, 2026
Staff described Hayward City’s HEART program model, which pairs a Linkages team (LINC) that connects people to services with a mobile evaluation team (MET) pairing a clinician and a police officer to respond to crisis calls; staff highlighted outreach, de-escalation training, and a recent housing-navigation contact that accepted help after months of engagement.
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