Riders' Transportation Access Group (RTAG) - Virtual Meeting | November 21, 2024
Riders' Transportation Access Group (R‑TAG) · November 21, 2024
Virtual November meeting of the Riders’ Transportation Access Group (R‑TAG) where MBTA staff briefed riders on accessibility initiatives, a December 15 bus network redesign launch, the new MBTA Go app, and participants raised multiple complaints about RIDE/paratransit pickup times, missed announcements and service-dog handling.
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